As you may already know, Citrix has an internal program for gathering product ideas from employees. In a previous post, I asked for customers to submit ideas so that I could forward these ideas into the product ideas database. The good news is that two of you (Alexander and Simon Bramfitt) submitted ideas that are now officially being reviewed.
I have not yet heard back any news but that is to be expected since I only submitted them in the last couple of weeks.
The reason for submitting this post is fairly simple. I want to gather some interest in helping Citrix define what products customers want the most. It can range from fairly simple improvements all the way up to totally new product lines. Citrix is much more receptive to this kind of feedback recently and it really is a great time to speak up.
Our original Citrix history is full of examples of listening to customers to make a greater impact on the market. It is often the last 5% of work that makes all the difference to everyone involved. Sometimes it just takes a few more bits of things added to truly make a highly successful product.
From my own perspective, I’m excited to have the chance again to reach out on the web to have a better understanding of what people are looking for. I must admit that keeping customers happy can be a very rewarding experience. It is even better when people are surprised with the level of service and their expectations have been surpassed.
The area I’m most interested in right now is related to the current PortICA project. Instead of just saying an open ended question, I’ll instead focus on more specific questions:
- Does having ICA be hosted in XP instead of Windows 2003 have value for you? If so, why?
- What kind of features from Presentation Server do you consider the most valuable on Windows XP desktops?
- Do you use RDP to Windows XP today and are you unhappy with any of its features (or lack thereof)?
- Are you interested in supporting more graphically intensive applications like OpenGL remotely on XP?
- Are you a believer in any current desktop initiative (DVI, VDI, DDI) and what makes it so compelling?
- What is your biggest issues with Presentation Server that might be solved with ICA on XP?
- Do you have any plans to push desktops using virtualization software like VMware?
You obviously don’t need to answer all of these questions. Pick the ones you like the most. Please leave feedback and I promise to share it with the PortICA group.